Install a skill

What you're installing

Your team has granted your workspace one or more skills: procedures your AI assistant can follow, served live from their platform. You install each skill once. After that, updates are automatic — your assistant always follows the current version, and there is nothing to re-download.

Everything you need is on the Skills page in your portal sidebar. Each skill shows its status, a short description of what it does, and the install buttons.

One-time prerequisite: connect the assistant

All three assistants talk to your workspace through one connector, set up once per assistant:

• Claude (claude.ai or Desktop) — add your workspace's connector and sign in with this portal account when prompted.
• Claude Code — run claude mcp add with the workspace URL your team gives you.
• ChatGPT (paid plans) — enable developer mode (Settings → Apps & Connectors → Advanced settings), then add a custom connector with the workspace URL. ChatGPT will walk you through the same sign-in.

If your team has already had you connect an assistant for running workflows, that connector is the one skills use too — skip ahead.

Install per assistant

Claude: click Claude skill on the skill's row to download a small zip, then upload it in Claude under Settings → Capabilities → Skills. Claude now knows when to use the skill and fetches the live procedure each time.

Claude Code: nothing to install. Granted skills appear as slash commands as soon as the connector is added.

ChatGPT: click ChatGPT block to copy a short instruction block, then paste it into the instructions of a ChatGPT Project. Use the skill from within that Project.

Verify it worked

Ask your assistant to use the skill once. Back on the Skills page, the row's Never fetched label flips to a fetched timestamp — that's the live confirmation your install is wired up. Your team sees the same signal.

When a skill stops working

If your assistant reports it can't fetch a skill, the grant has usually been paused or ended by your team — the installed pointer stays put, and everything resumes without reinstalling once they restore it. If the connector itself fails to sign in, see Reconnect an integration or contact your team.