- Documentation
- Skills
- Grant skills to clients
Grant skills to clients
Deliver a published skill to a client workspace — manual grants or product-bound subscriptions, install artifacts, suspend and revoke, and the usage card.
Where grants live
Each client workspace has its own skills page at Workspace Admin → Skills. It lists every skill granted to that workspace, the install artifacts for each, a three-column install checklist, and a usage card. Your client sees the same page (minus the management controls) in their portal.
Content is served live: publishing a new version updates every install instantly — granting is a one-time act per workspace, not per version.
Grant a skill
Click Grant skill and choose from your active published skills. This creates a manual grant, which suits retainer arrangements — you decide when it starts and ends.
For sold skills, don't grant manually: bind the skill to a client product instead, and the grant follows the client's subscription automatically — it activates when they subscribe, suspends when payment lapses, and revokes when the subscription ends. See Client products.
Every grant row shows its source badge (Manual or the subscription product), so you always know which system owns its lifecycle. Manual controls — suspend, resume, revoke — apply only to manual grants; subscription-sourced grants are managed by billing.
Hand the client their install
Each grant row carries the two install artifacts:
- Claude skill — downloads a small zip the client uploads to Claude once (Settings → Capabilities → Skills).
- ChatGPT block — copies a short instruction block the client pastes into a ChatGPT Project, after connecting your workspace's MCP connector as a custom connector.
Claude Code needs no artifact at all: once the client adds the workspace connector, granted skills appear as slash commands automatically.
The install checklist on the page walks through all three assistants step by step — it's the same list your client sees in their portal, so you can support them from the identical reference.
A new grant reads Never fetched. The first time the client's assistant actually pulls the skill, the row flips to a fetched timestamp — your confirmation that the install worked, without asking the client anything.
Suspend, resume, revoke
The Manage grant menu on manual grants:
- Suspend — the assistant's next fetch is refused; the client's installed pointer goes inert. The artifact downloads keep working (they contain no content — the fetch is the enforcement point), so a suspended client can be resumed without reinstalling anything.
- Resume — fetches serve again immediately.
- Revoke — the grant is removed permanently. The row disappears from both your page and the client's portal; to deliver the skill again later, create a new grant and the client re-installs.
Suspension takes effect on the next fetch — in practice within seconds, since assistants fetch per use.
Usage
The Usage (last 30 days) card shows, per skill, how many times this workspace's connector fetched it and how many prompt uses it served. Usage history survives revocation — it's your record of what the engagement consumed. The agency-wide view (skill fetches per client workspace) appears on the Revenue page.